Unlike many other large providers, Optimum doesn’t offer any plans with advertised speeds below 300 Mbps. Forum discussion: I made the mistake of turning on smart wifi, now my smartphone connects intermittently and gets dropped frequently from the network. Switching to prepaid, where you pay for service before you use it, can be an easy … Smart WiFi and extenders are also available as part of Altice… We participate in affiliate programs, including the Amazon Services LLC Associates Program. Since none of Optimum’s plans require a contract, this makes it easier for people stuck in another contract to justify the switch. I have Optimum Altice One, which is a modem and router in one box. And as another poster mentioned, using Altice One or even their standalone router auto configures a publicly available “optimumwifi” network any optimum customer can use. I’ve had providers before who cost more and had similar problems — no internet provider is perfect. It includes modem and router to give better wifi signal and if you need signal outside, it expands as far … If you want all of your devices wirelessly connected for you and a wired connection for one of your devices, choose the premium installation. when they first rolled out the "e;smart … The Altice One app lacks flexibility compared to the Optimum app. Self-installation is free if you’re using your own equipment. the only upgrade i use is the Netflix app, but I had that on my blue-ray. We make editorial decisions based on our expertise, first-hand experience, and informed opinions. If you’re switching from another provider in the middle of your existing contract, Optimum will offer you up to $100 toward the early termination fee (ETF) from your previous provider. Below, you can see a picture of my modem and router setup. Altice is a so-called MVNO (Mobile Virtual Network Operator), which leases wireless service from the major carriers and resells it to consumers. The worst service Optimum could have come out with. This new network is so smart it knows … The Altice One box will reboot for no reason while we're trying to watch a program. You can't even watch a show without it cutting off and they have no answer. I don’t get anywhere close to that speed: As you can see, the download speed is more than 100 Mbps lower than advertised (my upload speed is pretty fast, however). If you have a router that can be converted to AP only or you can buy an ap you can hang it off of the altice one (without bridge mode ) and then connect to that wifi. - Altice over Apple TV App is great, stable. You’ll see how reliable my speeds are, all the plans Optimum offers, a breakdown on Optimum’s … With such low rates you get the Altice One and now mobile for $20. Very little. I have called optimum numerous times without any satisfaction. Altice Employee Reviews about "phone and internet" Updated Feb 9, 2021 If you’re looking for a contract-free, cord cutter friendly provider that’s available nationwide, consider providers like AT&T or Spectrum. Providers with a small range of plans, like Verizon Fios and Spectrum, usually start out with speeds up 200 Mbps for $40-50. Optimum’s installation prices are on the high end, but are still in a decent range. If it does, I’ll switch to one of Optimum’s deals for existing customers — most providers don’t advertise if they have any, so I’m glad Optimum does. You get a choice between the type of installation you want: self-installation, standard, or premium. the service cuts out from time to time, I lose internet. There’s enough room from my internet to slow down without having too much of an effect on my connection. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Optimum’s lower-than-average pricing makes them hard to beat, depending on where you live. Here are some things to be mindful of. I lost the ability to watch it on my kindle, according to Altice it's compatible, according to Amazon it's not. Providers with a wide range of plans, like AT&T or CenturyLink, don’t offer nearly as much speed as Optimum for just $40 per month. I don't even want to go into what an ordeal it was getting someone in their customer service, that's another story... After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Smart WiFi combines your 2.4 GHz and 5 GHz WiFi networks into one powerful network. For example, I have the Optimum 300 plan which has download/upload speeds up to 300/35 Mbps. I've had it for about 2 weeks and as of tonight 4/19/18 I'm done. You could balance out the cost of the fee by signing up for autopay and paperless billing — Optimum offers a $5 discount for this feature. I prefer my old service with optimum but they offered a deal when I moved. Just so you know: Regular Wi-Fi connections provide at least two networks, one of them ends with “5G”. Hated it. Read honest and unbiased product reviews from our users. Don't purchase until they work out all the bugs. Reviewed in the United States on June 19, 2018. Lots of connectivity options on the Altice One box. Read our findings below. Just trying to watch The Goldbergs on Demand on Altice One or watch anything on demand for that matter, but of course, I can't. Some customers report their bill increased by nearly $15 per month. I’ll admit Verizon’s internet deals are enticing, but I get more speeds for the same price. I scheduled them to come out and get this thing out of my home. We are pleased with the … I prefer more speed to a free Disney+ account. So intelligent that it didn't always knows where she is so it delivers the best connection and she can stream everywhere. I rent Optimum’s modem because there’s better technical support when you use their equipment and free internet security. It knows precisely where your devices are, so they're … I gave it 1 star because I couldn,t give it no stars I finally went back to the old system thank god. In this year’s review, I’ll show you how Optimum stands up to providers like Spectrum. My two mini boxes connect to the … You can still see all customer reviews for the product. ... Ring Smart … Top subscription boxes – right to your door, © 1996-2021, Amazon.com, Inc. or its affiliates. Find helpful customer reviews and review ratings for Altice One at Amazon.com. They continue to take away services but do not change rate. This happens on all tv's in the house including the main box and all mini box's. So what do our partnerships affect? The main limitation of Optimum is its availability. To keep this resource free, Cordcutting.com is compensated by certain providers listed below. Nobody other than our editorial staff or advisory team have any influence over our reviews, rankings, or recommendations. A $20 Altice One (A1) Pak monthly fee applies. Reviewed in the United States on April 19, 2018 I was really trying to like this service. The most widely used Wi-Fi protocol, 802.11ac, allows for maximum (theoretical) … Dont do it. It’s an ideal choice for streamers, gamers, and cord cutters who don’t want to get locked into a long-term contract. Optimum’s customer service has been harder to reach lately. “Altice One provides a simple all-in-one ultra-high-definition video, high-speed broadband, powerful Wi-Fi and IP phone experience in a sleek, compact home hub that … Enjoy WiFi with a higher IQ. I do like one thing about the Altice One system, "picture in a picture" and other than that I can't find a real … Optimum provides both cable and fiber internet connections to an estimated 12.9 million people in 4 states, making them the 4th largest cable internet provider in the United States. This page works best with JavaScript. Free installation with fiber internet online orders, Speeds can vary significantly from what’s advertised, Cheaper plans come with promotional rates that increase after a set period. The altice cable app is crap. With a network that spans four states and reaches over 12 million people, Optimum is one of the largest cable internet providers in the country. When you want the most for your internet … Tech support has been contacted and nothing. Bring every room to life with the intelligent coverage of Optimum Smart Wifi now available on all teeth one. If they ever faze out regular Samsung boxes and force everyone to go to altice, I will become a fios customer. Smart WiFi is currently rolling out to new and existing Altice One customers in the Optimum footprint across the New York Tri-State area and will soon be available in Suddenlink … If you have the altice one smart … CAn someone help me. While Optimum’s cable internet coverage is in areas similar to Verizon Fios, Optimum’s fiber network is significantly smaller. They’re not too bulky and are out of the way. Reviewed in the United States on April 19, 2018. Nonetheless, I still have enough speed to use my Chromecast and handle video calls for work—that’s the good thing about having such high speeds. Do not consider switching to this service for $75 until all the bugs and kinks are worked out whenever that will be. "AirTies is one of many technology partners that, in combination with our own proprietary technology, powers our Smart WiFi service. Altice, the cable provider that owns Optimum and Suddenlink, is planning to release a smart speaker with Amazon’s Alexa assistant built in. We reviewed Optimum internet and TV service. I sometimes have trouble with audio being delayed when I’m streaming and my Chromecast losing Wi-Fi connection. Plus Optimum includes a free smart router when you rent their modem, meaning it can switch to a faster network depending on where your device is. In this year’s review, I’ll show you how Optimum stands up to providers like Spectrum. Online chats are normally another helpful measure but you’d have to make it past their virtual assistant (who asks a lot of questions before connecting you to a live expert). This is great for when the remote stops working because it won't sync with the box. Currently, it’s hard to tell how much or if Optimum’s prices increase after the first or second year. The Smart WiFi service is designed to seamlessly … If you’ve heard of Suddenlink or get curious and look at their plans, you’ll notice they’re almost exactly like Optimum. When it comes to speed, Optimum has some of the lowest-priced internet-only plans on the market. Cable vision where are you? Optimum customers get access to over two million Wi-Fi hotspots. I have 3 cable tv boxes that have the WiFi built in to them along with 4 Ethernet ports on the back. Besides taxes and surcharges, one unavoidable fee Optimum has is the network enhancement fee. - The techs were largely very good, smart … Unfortunately, we’ve found that Optimum’s internet speeds are not always the most reliable. Reviewed in the United States on April 25, 2019. Besides a lifetime guaranteed price, Optimum’s 1 Gig Fiber plan is a better deal than the Optimum 500 plan since it’s only $5 more for twice the speed. Wi-Fi Xtender: $3.00 a month; Additional modems: $49.95 one-time fee each; However, if you’ve done the math, you probably realized that $10 a month rental fee totals up to $120 at the end of the year. I told her we should wait and give it a try before jumping to conclusions. No matter what plan you get, you’re essentially paying for internet at home and on the go. Just remember, you get what you pay for. There’s a good selection of cable and fiber internet providers in the New England and Mid-Atlantic areas. The Alexa-based device looks like a typical smart Sonos One-style speaker, but it promises better-than-usual quality thanks to two long-stroke woofers from Devialet (known for … Altice is not any better that old Optimum cable, may be worst. Altice on the go is even worse. You could buy the same model modem, an Arris TM1602, and a wireless router to avoid the $10 a month fee. These plans may also omit Wi-Fi calling, one common way to get around holes in coverage. I’d recommend contacting Optimum via Twitter (@OptimumHelp) before calling. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Optimum’s low pricing is my favorite thing about them, but their prices can get higher due to their additional fees. I knew he was gonna die. The intelligent technology creates a powerful network that blankets your home with coverage. If there’s a device that you need to have a very stable connection, like a computer if you teach online or a game console if you play online competitively, I’d suggest using an Ethernet cable to give it a wired connection. A smart router or smart Wi-Fi combines these networks and automatically switches between networks to ensure you have the best signal. I’ve had Optimum internet for about a year. We work with partners and may receive compensation through these partnerships. The delay with the remote was so annoying it made things worse every night at it around 2am, the system reboots. Try doing that while you're on a treadmill running, or even walking at a decent pace. Wireless Ethernet networks use 802.11 protocols to send and receive data. That’s more than the cost of for your own modem, like this ARRIS SURFboard modem/Wi-Fi … Unfortunately, Optimum seems to typically have long wait times because of speed and connection problems. Not having a contract or data cap makes Optimum a good choice for cord cutters, but not for frequent movers. Not only does Optimum allow you to quit your plan at any time without penalty, but they also offer a 30-day money-back guarantee if you’re not satisfied with their service. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 25, 2018. More popular providers charge $12-14 a month for their equipment fees. A1 Mini boxes avail for add’l $10/mo. Reviewed in the United States on August 12, 2018. this was the worst 75 dollars I have ever spent this system is not ready for prime time I have had it for 3 months and I had to reboot it about 30 times. The Good: - Internet speeds have gotten crazy fast. Love the channel selection and the dvr has tons of space. Reviewed in the United States on June 21, 2018. And you’ll still need an Altice One box everywhere there’s a TV. It’s just as it sounds, to help Optimum improve their network, but most customers aren’t too happy about it. All of Optimum’s internet-only plans benefit from fast speeds, no data caps, and a 30-day money-back guarantee. Disabling it will result in some disabled or missing features. So, if you decide that you don’t like their service, you can drop it and get a refund of your first monthly payment only. Our Altice One package delivers TV, internet, WiFi and streaming apps all in one and gives you the apps like Netflix and YouTube on your smart TV. … Reviewed in the United States on November 24, 2018, Ever since switching to altice one , I have nothing but service issues form service interruptions, freezing screen, remote not working, pixel picture like having satellite TV and more. — on YOUR bandwidth. Lots of issues with connectivity in my area. I do like one thing about the Altice One system, "picture in a picture" and other than that I can't find a real reason to keep it. Reviewed in the United States on January 4, 2019. Smart WiFi is currently rolling out to new and existing Altice One customers in the Optimum footprint across the New York Tri-State area and will soon be available in Suddenlink regions. EQUIP, TAXES & FEES: Free standard installation with online orders. Best of all, it's included with Altice One at no additional cost. My wife wanted me to get our old Samsung box and regular cable back immediately. Not compatible with my Optimum. Our partnerships exist to support our efforts to help our readers with free content. We research options, new technology, share tips, review services, and more, at no cost to our readers. You’ll see how reliable my speeds are, all the plans Optimum offers, a breakdown on Optimum’s pricing, and how to save on your monthly bill. Your standard network is better for longer ranges but isn’t always the fastest. Wireless Protocols. Reviewed in the United States on February 11, 2019. Optimum internet offers a total of three internet-only plans: two cable plans and one fiber plan. Tonight I wanted to watch the news while taking a shower and before I could get my clothes off, the Altice One app froze on my iPad and it kept freezing which is what prompted me to delay the shower and call Optimum and schedule getting this thing out of here. Longer hold times are expected when many customers are experiencing issues. My price hasn’t increased at all. To be fair, their fees aren’t much different than those from other providers. Along with their high-speed internet options with download speeds in the range of 300-940 Mbps, Optimum gives consumers the option to bundle with one … — this lets them clam the best Wi-Fi … I would say ok on the review. Can I connect the Goog – Learn about Google Wifi AC1200 Dual-Band Mesh Wi-Fi System (3-Pack) - White with 3 … Altice USA (NYSE:ATUS) is introducing Smart WiFi, a whole-home mesh WiFi system, in its Optimum and Suddenlink-branded systems. Optimum is working to grow its fiber network to compete with Verizon Fios and other fiber internet providers while also trying to acquire more cable subscribers on the East Coast and potentially expand its services to the South. Buyer Beware, Reviewed in the United States on December 3, 2018, App freezes and crashes. Happens often no matter what you are, Reviewed in the United States on May 11, 2019. More than once I have considered asking for my old cable box back. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. In Optimum’s case, their smart router is also able to blanket your home with Wi-Fi. The company is promising hi-fi … I bought the Orbi RBK50 and I have Altice one through optimum. In any case, Optimum offers fast speeds and affordable prices for residents of Connecticut, New Jersey, New York, and Pennsylvania. These partnerships never influence our reviews, rankings, or recommendations. The Optimum modem also requires reboot a few times a day. They require Wi-Fi for DVR, settings, premium channels. So our experts say it’s fine to hold off on making the leap if … It’s a well-known fact that cable internet experiences network congestion that can make your speeds take a nosedive. It’s almost impossible to avoid network congestion when living in densely populated areas like the Northeast. With the Optimum app I could touch the screen on my iPad and get a few options for changing the channel where as the Altice One app you get one option and then you have to scroll through the list of programs to get to what you're looking for. I may have an issue with my connection here or there but they usually resolve themselves quickly. When you read our reviews or check our top picks for cord-cutting products and services, you can trust that you're seeing the result of hours of testing and years of experience in the cord-cutting space. The network that ends in “5G” usually has faster speeds but only at shorter ranges. I was really trying to like this service. Our goal at Cordcutting.com is to help people save money on the TV they love and access it on-the-go. Oh come on no spoilers. It also analyzes reviews to verify trustworthiness. I had standard installation which involved them setting up my modem and connecting one of my devices to my Wi-Fi. The service is great now wish we could watch tv on the go without having to download all the extras apps. It is a great option to eliminate an Altice box. The picture was phenomenal, even wifi seemed faster with each box having a router. I have the Optimum 300 plan because of its price, but their 1 Gig Fiber plan has a price that’s hard to beat — CenturyLink and Suddenlink are the only other providers with a Price for Life guarantee on gigabit internet. Suddenlink and Optimum are siblings, in a sense: Their parent company is Altice USA. The Altice One box comes with a standard 802.11 a/b/g network and an 802.11 ac or 5G. - Altice can work, ensure you do not use the Alitice all in one box. Optimum’s small range of plans is still some of the lowest-priced plans when you compare price per speed. WiFi extender(s) may be needed in … But those pros weren't enough to overcome the cons. They sent out technicians multiple times. WiFi 4 and 5 devices can connect to a WiFi 6-compatible router, but they get none of the technology’s speed benefits. Wait where she going don't worry she has smart WiFi from Optimum. We may sometimes change when and where brands and links are referenced on our website, including the order of entries in unranked lists. They changed from MC music ti stingray which is less informative about the artists, They took Nelix from the remote and not charge more to get it on Altice 1, plus the remote is smaller and slow to respond. Neither me or my family liked Altice. There's a problem loading this menu right now. In this case, Altice is … Optimum’s money-back guarantee doesn’t refund installation or any extras fees you may have paid, only the monthly rate. They continue to take away services but do not change rate percentage breakdown star. Makes it easier for people stuck in another contract to justify the switch it’s almost to! Suddenlink and Optimum are siblings, in a sense: their parent is... We should wait and give it a try before jumping to conclusions an box. 300/35 Mbps per speed listed below or second year come out with much or if Optimum’s prices increase the. 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