Start the document off with your contact information, such as your full name, telephone number, and email … Major responsibilities include supervision of up to 30 employees, Utilized detailed time management and organization skills, Superior human relation skills as needed for travel industry customer relations. Inspected restaurant daily to ensure high quality food and food presentation and cleanliness. Successfully completed [company name] Restaurant Assistant Manager Program. There are plenty of opportunities to land a Assistant General Manager job position, but it won’t just be handed to you. Provided customer service for up to 1600 customers daily by greeting, ensuring needs were met, and solving grievances. Proven ability to managed restaurant budget to balance profit and loss statement. Restaurant Assistant Manager Cover Letter. Managed all aspects of food service operations. Post now on job boards. Performed inventory counts and maintained purchase information. Administered and processed performance appraisals and disciplines. Ensure food safety and quality of food as well as customer satisfaction, Managed invoices & receipts for all stock; conducted the financial report at the end of each day, Coordinated customer outreach and public relations; increase restaurants revenue by 20% during employment, Processed and serviced orders for multiple vendors (Cisco foods and Pepsi products), Resolved problems amicably faced by floor staff members and the customers, Responded to inquiries made by the customers. Carefully interviewed, selected, trained and supervised staff. Coordinated service provided to guests by the respective wait staff teams under my direct supervision. Instituted inventory tracking systems and regulations to minimize loss. Identified and developed talent within existing team members to improve retention through "right-fit" cross-training and promotions. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Trained and supervised all staff on policies and procedures of the restaurant for optimum business performance. Implemented pricing strategy driving $5K in sales, Manage 8 person staff including waiters, cooks, and cashiers, Created grand opening marketing strategy drawing 300 customers, Negotiated 3 vendor contracts worth $10K, $12K, and $8K respectively, Directly supported in achieving the departmental guest satisfaction targets and food and beverage revenues determined by company for the restaurant organization, Effectively ensured all company service standards and sequences of service are being followed and adhered to by the staff, Ensured staff follow and is compliant with all Public Health rules and regulations, Maintained the working inventories and parts of all restaurant equipment in circulation, Assisted to manage and achieve the budgets determined for restaurant when it comes to all departmental expenses, salaries and manning. Based on the most successful sample resumes for Assistants Restaurant Managers, critical skills for this role are teamwork, leadership, resilience, customer service orientation, food handling knowledge, and good communication skills. Responsible for opening and closing restaurant from 6:30 am to 9:30 pm. Resolved staff grievances and corrected behavior by mediating or talking one-on-one with employee(s). Managed comprehensive restaurant, lounge and room service staff, Lead over 50 employees toward restaurant's goals and objectives. Planned and worked to budgets, maximized profits, administered payrolls, Recruited new staff, trained and developed existing staff, coordinated staff schedules, Ensured high standards of customer service were observed at all times, Devised and implemented marketing and promotional campaigns, Preparing reports and other performance analysis documentation. Responsible for management of most accounting, financial management, and operations such as payroll processing, and payment of billing statements. Managed front-end and back-of-the-house duties, facilitating smooth operations throughout the restaurant. … The job covers a wide range of responsibilities, meaning that assistant managers must be multi-skilled. Managed and mentored 150 union employees. Controlled food components, labor, waste and cash. Oversaw daily operation of unit and ensure compliance of all labor and safety guidelines. Planned and arranged dinners, luncheons, and receptions for up to 200 people. List past work experience, including management-related jobs and food service employment. Oversaw training needs, inventory control, supply orders, and other logistical responsibilities. This included balancing the amount of daily cash/credit received to reported sales. Coordinated and carried out extensive training program under established hotel policies. Developed and completed revenue inventory and payroll forecasts and reports within 0.1% of forecast totaling two million dollars annually. Ensured a safe work place and pleasant customer service, Supervised all aspects of debbie's banquet / dining hall planning, Development and performance management of employees, Oversee the inventory and ordering of food and supplies, Optimize profits and ensure that guests are satisfied with their dining experience, Increased customer satisfaction by 22% within three months, Managed restaurant in general manager's absence, Supervised a customer service staff of 25 employees, Assisted customers with various home improvement projects. Assistant Restaurant Manager Cover Letter. Supervised and coordinated all special parties and events. Taught Hilton Priority One classes explaining company goals, producing greater efficiency and job enjoyment. Responsibilities also including, labor cost, cost control and revenue analysis. Closely supervised and monitored the maintenance inventories and product orders for both restaurant and coffee shop on a daily basis, ensuring accurate availability of supplies and products. Responsible for day-to-day operations of 7 profit centers and 1 main production kitchen yielding $25 million annually. Restaurant Assistant Manager responsibilities include: … Assisted General Manager with the planning and executing of achieving monthly labor and food cost goals. Ability to establish and maintain effective working relationships with officials, employees and clients. Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit. Maintained procedures to (1) ensure the security and proper storage of room service inventory and equipment (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms etc. Adept at monitoring all typical restaurant activities including daily register tallies … Assisted with and contributed to coordination of meetings and events in private dining room, Managed all paper product orders, cutting costs by using Lean methods, Controlled inventory by creating Excel spreadsheets to monitor orders, Maintained set pars, calculated paper cost percentages from the profit and loss report, Produced quality services and special events. Supervised 20 plus employees during a shift. Enforced all safety standards and security procedures. See our sample Restaurant Assistant Manager Cover Letter. Implemented policies related to customer service and produced successful marketing strategies. Maintained a safe working and guest environment to reduce the risk of injury and accidents. Created training manuals for each position within the restaurant, resulted in a more efficient on-boarding process for new employees, Updated all job duties for each position (server, busser, host, food runner), Facilitated the on-board training of new employees. Sample resumes for Assistant General Manager describe duties such as planning meetings, training and motivating staff, implementing safety procedures, writing reports, maintaining a good relationship with … Trained service staff to enhance customer service and increase profits through suggestive selling. Minimized obstacles affecting kitchen personnel, Managed all areas of the operations during scheduled shifts. Five and half years experience at a Japanese restaurant. Managed payroll and timekeeping records to include completion of the proper paperwork for new hires, transfers, and terminations. Continually monitored and took appropriate action around food safety and service standards. Managed and trained a staff of ten; increased banquet sales 15%, Managed cost controls to include labor, food, paper, cleaning, and operating supplies, Insured company policy and procedures in place, Monitored proper cash handling and deposits, Analyzed scheduling, hiring, training and development of team members, Provided excellent guest service and solicit feedback and address issues as they arise regarding all quality and service issues, Prepared and completed hire / termination packets for payroll processing, Coordinated staff hiring and off-site training for new store opening, National Serve Safe certified - expires 08/2015. Maximized superior management capabilities in supervising the daily operation of an all-day dining restaurant, including a full buffet and a la carte menu. For instance, some of the keywords for the restaurant manager resume are restaurant POS software, restaurant marketing, accounting & budget, customer service, reservations, complaints & inquiries. Assistants Restaurant Managers provide administrative and operational support to senior management and even run the staff in the manager's … Developed innovative catering packages that increased overall revenue by $50,000. Utilized familiarity in HR functions by administering payroll and schedules; interviewed and recruited hostesses, cashiers, and servers. Project Management And Administration-information Technology, Developed, implemented and maintained quality standards for outlets, including supervision and direction of service staff. Responsible for hiring, training, evaluating and discipline for staff of twenty-five. Supervised start-up, daily operations, opening and closing functions. Responsible for overseeing breakfast, lunch, dinner and in room dining service. Worked with upper management to develop restaurant policy that aided in maintaining a quality dining experience through good customer service. Scheduled and directed staff in daily work assignments to maximize productivity. Assistant Manager Job Seeking Tips A restaurant assistant manager does all the things that help make a restaurant run smoothly, including scheduling, training staff, and maintaining safety standards. Use it as an opportunity to be seen and heard by the recruiter. Controlled and finalized all cash and credit sales, Balanced drawer at end of night to ensure accuracy of cash and credit receipts, Booked, organized, and executed banquet and catering packages to suit needs of guests, Evaluated, interviewed, and hired new staff, Addressed all customer concerns and complaints with appropriate responses. Recruited participants for annual "Cheers for Children" Charity Auction. Responsible for food and alcohol inventory and requisition. Assistants Restaurant Managers provide administrative and operational support to senior management and even run the staff in the manager's absence. For restaurant management, concentrate on skills and experiences that display your ability to efficiently supervise operations, use appropriate cost controls, and create a profit. Responsible for the recruitment and conducted interviews with new employee, selection, and hiring. Monitored crew training, scheduling, food preparation, overall health and safety policies and procedures. Assisted in the start-up of 60 seat restaurant featuring 30 item menu containing French, Italian, and American cuisine prepared from scratch, Oversaw the service and product quality in a section of a main restaurant, specialty restaurant or buffet venue. Coached and developed employees in areas of guest service, food up-sell, performance and service recovery. Identify and implement quality, efficiency and cost-effectiveness changes, as well as maintaining alcoholic beverage budget. Oversaw ordering and inventory management based upon food consumption usage. Looking for cover letter ideas? Identified needs for training, planning. Created new business through community involvement and active public relations programs. Responsibilities included scheduling, payroll, trainings, evaluation, coaching and counseling for more than 60 employees. Skills associated with sample resumes of Restaurant Managers include overseeing 20 employees daily on the floor of restaurant, handling all guest reservation and inquiries, and tracking food and beverage … It’s actually very simple. Find out what is the best resume for you in our Ultimate Resume Format Guide. Conduct Pre-shift meetings to inform staff of daily events. Took orders of the customers and ensured that the foods are served in timely manner. The next step in your journey to becoming a Restaurant Manager is to use this resume sample as a guide for crafting the perfect resume. Created daily forecast for the restaurant, prepared weekly payroll, processed purchase orders for operational supplies, and administered employee performance reviews. Fill in where its needed to assure breakfast/dinner service runs smoothly. Results in monthly business review with executive leadership health awareness ( breakfast with Champions ) member., fine dining restaurant developed talent within existing team members to improve retention through `` right-fit '' cross-training and.... Service recovery attractive displays to promote weekly specials restaurant operations, opening and closing functions operational supplies, and specials. Assistant managers must be multi-skilled capabilities in supervising the daily operations of our,..., food sanitation and quality control of food products attractive displays to promote specials... 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